We collect what is needed
Information may include contact details, business hiring needs, applicant information, résumés and website-use data.
Apex Workforce Privacy Policy
Apex Workforce (“Apex Workforce,” “we,” “us,” or “our”) respects your privacy. This policy describes our practices concerning personal information collected through our website, online forms, telephone calls, emails, text messages and recruiting or staffing services.
Scope of This Policy
This Privacy Policy applies to information collected through Apexworkforces.com and related pages, including our Hiring, Apply Now and Assessment forms, as well as information collected during communications with our team and while providing recruiting or staffing services.
This policy does not apply to the privacy practices of an employer, job board, background-screening provider or other third party that operates independently from Apex Workforce. Those organizations may have their own privacy notices and practices.
Information We Collect
Depending on how you interact with us, we may collect the following categories of information:
Information from businesses and employer contacts
- Name, company name, title, email address, telephone number and business address.
- Details about open positions, job duties, schedules, compensation ranges, qualifications, hiring timelines and workforce needs.
- Assessment responses, meeting notes and other information provided during the recruiting process.
Information from applicants and candidates
- Name, email address, telephone number, address and preferred contact method.
- Résumé, employment history, education, skills, certifications, availability, work preferences and position interests.
- Answers submitted through an application, screening form, interview or other recruiting communication.
- Documents or information voluntarily provided to evaluate eligibility or suitability for an opportunity.
Communications and technical information
- Emails, text messages, call details, form submissions and records of communications with our team.
- Internet Protocol address, browser type, device type, referring pages, pages viewed, dates and times of visits, and similar website-use information.
- Cookie identifiers and information collected through website hosting, form, analytics or security technologies.
Please avoid submitting unnecessary sensitive information.
Do not send Social Security numbers, financial account credentials, medical records or other highly sensitive information through a general website form unless Apex Workforce specifically requests it through an appropriate secure process.
How We Use Information
We may use personal information to:
- Respond to inquiries and requests for hiring, recruiting or staffing support.
- Understand an employer’s open positions and identify potential candidates.
- Review applications, assess candidate qualifications and communicate about opportunities.
- Coordinate interviews, hiring updates, placement activities and related services.
- Maintain business records, customer relationship management records and applicant records.
- Send service-related messages, appointment reminders, status updates and requested information.
- Send marketing communications when permitted by law and consistent with your choices.
- Operate, secure, troubleshoot and improve our website, forms and services.
- Prevent fraud, misuse, security incidents or unlawful activity.
- Comply with legal obligations, resolve disputes and enforce agreements.
How We Share Information
We may disclose information in the following circumstances:
Employers and candidates
To provide recruiting services, we may share relevant candidate information with prospective employers and relevant position information with prospective candidates. We limit these disclosures to information reasonably related to the recruiting, evaluation, interview or placement process.
Service providers
We may use trusted vendors that support website hosting, online forms, customer relationship management, communications, analytics, file storage, scheduling and other business functions. These providers may process information on our behalf under their own contractual and privacy obligations.
Legal, safety and business purposes
We may disclose information when reasonably necessary to comply with law, legal process or government requests; protect rights, safety or property; investigate fraud or misuse; or support a merger, financing, reorganization, sale of assets or similar business transaction.
We do not sell personal information for money.
We also do not sell or share text-message opt-in data or consent with third parties for their own marketing or promotional purposes.
SMS, Telephone and Email Communications
When you provide a telephone number or email address, we may use it to respond to your request, coordinate staffing or recruiting services, provide appointment reminders, send status updates, answer support questions and deliver other communications connected to your relationship with Apex Workforce.
Where you separately consent to promotional text messages, we may send occasional marketing messages. Consent to promotional messages is not a condition of purchasing or receiving services. Message frequency varies, and message and data rates may apply. You may reply STOP to opt out of text messages or HELP for help. You may unsubscribe from marketing emails using the link in the message or by contacting us.
Mobile information and SMS consent
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text-message originator opt-in data and consent will not be shared with any third parties, except service providers that help us deliver the requested messaging service.
Cookies, Analytics and Website Technologies
Our website and service providers may use cookies, pixels, local storage and similar technologies to operate forms, remember preferences, measure website performance, understand visitor activity, protect against abuse and improve the website experience.
Most browsers allow you to control or delete cookies through browser settings. Blocking certain cookies may affect the operation of forms or other website features. Where required, we will honor applicable consent or opt-out mechanisms for non-essential technologies.
Applicant and Recruiting Information
Information submitted through the Apply Now page or otherwise provided during the recruiting process may be used to evaluate your qualifications, communicate about current or future opportunities, coordinate interviews and share relevant information with potential employers.
Submitting an application does not guarantee an interview, referral, placement or employment. Employers make their own hiring decisions and may request additional information under their own policies. Where a background check, reference check or other regulated screening is requested, additional notices and authorizations may be required before the screening occurs.
Data Security and Retention
We use reasonable administrative, technical and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration or disclosure. However, no website, electronic transmission or storage system can be guaranteed to be completely secure.
We retain information for as long as reasonably necessary to provide services, maintain recruiting and business records, fulfill the purposes described in this policy, resolve disputes, enforce agreements and comply with legal obligations. Retention periods may vary based on the type of information and the reason it was collected.
Your Choices and Privacy Requests
Subject to applicable law and reasonable verification, you may request that we:
- Confirm whether we maintain personal information about you.
- Provide access to or a copy of certain personal information.
- Correct inaccurate personal information.
- Delete certain personal information.
- Stop promotional emails or text messages.
- Explain or limit certain uses or disclosures of your information.
We may need to verify your identity before completing a request. Some information may be retained when permitted or required for legal, security, recordkeeping or contractual purposes. To submit a request, use the contact information at the end of this policy.
Texas Privacy Rights
Where the Texas Data Privacy and Security Act applies, a Texas resident may have rights to confirm whether personal data is processed, access personal data, correct inaccuracies, request deletion, obtain a portable copy and opt out of certain targeted advertising, sales of personal data or qualifying profiling activities. These rights are subject to legal exceptions and the law’s applicability requirements.
You may submit a request by emailing [email protected]. If we deny a qualifying privacy request, you may appeal by replying to our decision and stating that you wish to appeal. We will review the appeal and provide a response as required by applicable law.
Children’s Privacy
Our website and services are not directed to children under 13, and we do not knowingly collect personal information online from children under 13. If you believe a child has submitted personal information to us, contact us so we can review and, where appropriate, delete it.
Third-Party Websites and Services
Our website may link to or use services operated by third parties, including GoHighLevel or LeadConnector-hosted forms. Their collection and use of information may also be governed by their own privacy policies and terms. Apex Workforce is not responsible for the privacy practices of independently operated third-party websites or services.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our services, technology, business practices or legal requirements. The “Last updated” date at the top of this page identifies the most recent revision. Material changes may also be communicated through the website or another appropriate method.
Contact Apex Workforce
Contact us with questions about this Privacy Policy, our information practices or a privacy request. Please describe your request clearly and include enough information for us to identify the relevant record and verify your identity when necessary.